RMA service

Are you experiencing a problem with your TELE product? Please use our RMA form.

RMA

Despite great care it may happen that goods have to be sent back to TELE for repair. For a quick and easy processing please use our RMA online service. Typically repair is carried out within 25 working days.

Conditions

Please confirm correctness of your information in the checkbox right below.
Please use one position for each unit if you send several devices with different errors.
Take note that reimbursement costs of € 50 will be charged in case of improper use/ installation if there are no legitimate guarantee or warranty claims existing.
Take note that a processing fee of at least € 100 (plus shipping and repair costs) will be charged if warranty claims are already expired.