RMA service

Are you experiencing a problem with your TELE product? Please use our RMA form.

RMA

Despite great care it may happen that goods have to be sent back to TELE for repair. For a quick and easy processing please use our RMA online service. Typically repair is carried out within 25 working days.

Conditions

  • Please confirm correctness of your information in the checkbox right below.
  •  Please use one position for each unit if you send several devices with different errors.
  • Please take note that reimbursement costs of € 50 will be charged in case of improper use/ installation, i.e. if there are no justified guarantee or warranty claims.
  • Please take note that a processing fee of at least € 100 (plus shipping and repair costs) will be charged if warranty claims have already expired.

Contact

Please provide detailed information. Mandatory fields are marked with an *

Personal data

Product details

Add another position
If you send multiple devices for repair, please use a separate position range for each device.

Confirmations

Powered by TELE
Logo Factory Hub Vienna
Logo The Organisation Playground
If you are unable to access the TELE Website, please send an email to one of the following contacts:

Technical requests: support@tele-haase.at

Returns: rma@tele-haase.at

Other requests: info@tele-haase.at

Requests in regards to USA: sales@tele-controls.com

Or please use one of the following browsers!