RMA service

Are you experiencing a problem with your TELE product? Please use our RMA form.

RMA

Despite great care it may happen that goods have to be sent back to TELE for repair. For a quick and easy processing please use our RMA online service. Typically repair is carried out within 25 working days.

Conditions

  • Please confirm correctness of your information in the checkbox right below.
  •  Please use one position for each unit if you send several devices with different errors.
  • Please take note that reimbursement costs of € 50 will be charged in case of improper use/ installation, i.e. if there are no justified guarantee or warranty claims.
  • Please take note that a processing fee of at least € 100 (plus shipping and repair costs) will be charged if warranty claims have already expired.

Contact

Please provide detailed information. Mandatory fields are marked with an *

Personal data

Product details

Add another position
If you send multiple devices for repair, please use a separate position range for each device.

Confirmations

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If you are unable to access the TELE Website, please send an email to one of the following contacts:

Technical requests: support@tele-haase.at

Returns: rma@tele-haase.at

Other requests: info@tele-haase.at

Requests in regards to USA: sales@tele-controls.com

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