RMA service

Are you experiencing a problem with your TELE product? Please use our RMA form.


Despite great care it may happen that goods have to be sent back to TELE for repair. For a quick and easy processing please use our RMA online service. Typically repair is carried out within 25 working days.


  • Please confirm correctness of your information in the checkbox right below.
  •  Please use one position for each unit if you send several devices with different errors.
  • Take note that reimbursement costs of € 50 will be charged in case of improper use/ installation if there are no legitimate guarantee or warranty claims existing.
  • Take note that a processing fee of at least € 100 (plus shipping and repair costs) will be charged if warranty claims are already expired.


Please provide detailed information. Mandatory fields are marked with an *

Personal data

Product details

Ad another position
If you send multiple devices for repair with different errors, please use a separate position range for each device.


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